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Frequently Asked Questions

General​

What is Pawfect-Fit?​

Pawfect-Fit is a Shopify app that uses AI technology to let your customers see their dogs wearing your products before they buy. Customers can upload a photo of their dog and instantly see a realistic preview of how your harnesses, collars, bandanas, coats, and other apparel would look on their furry friend.

Which Shopify plans is Pawfect-Fit compatible with?​

Pawfect-Fit works with all Shopify plans, including Shopify Basic, Shopify, Advanced, and Shopify Plus.

What products work best with Pawfect-Fit?​

Pawfect-Fit is designed specifically for wearable dog products:

  • ✅ Harnesses - All styles including step-in, vest, and strap harnesses
  • ✅ Collars - Standard collars, martingale, and decorative collars
  • ✅ Bandanas - Triangle bandanas and neckerchiefs
  • ✅ Coats & Jackets - Raincoats, winter coats, and puffer jackets
  • ✅ Sweaters & Hoodies - Knit sweaters and casual apparel
  • ✅ Bow Ties & Accessories - Neck-worn accessories
  • ❌ Not suitable for: Beds, bowls, toys, leads, or non-wearable items

Usage​

How do customers use Pawfect-Fit?​

  1. Customer visits a product page on your store (e.g., a harness)
  2. They click the "Try on your pet" button
  3. They upload a clear photo of their dog
  4. AI generates an image showing their dog wearing the harness
  5. Customer can then add to cart or continue shopping

What kind of dog photos work best?​

For best results, customers should upload:

  • Clear, well-lit photos
  • Photos showing the dog's full body or the area where the product would be worn
  • For harnesses: chest and body visible
  • For collars/bandanas: neck area clearly visible
  • Photos with a simple, uncluttered background
  • Dog facing towards the camera

How long does image generation take?​

Most images are generated within 5-15 seconds, depending on server load and image complexity.

Does it work for all dog breeds?​

Yes! Pawfect-Fit works with all dog breeds and sizes, from Chihuahuas to Great Danes. The AI adapts to different body shapes and coat types.

Privacy & Data​

What happens to uploaded dog photos?​

Dog photos are:

  • Securely transmitted to our servers
  • Processed by our AI system
  • Not permanently stored after processing
  • Never sold or shared with third parties for marketing purposes

For full details, see our Privacy Policy.

Is customer data secure?​

Yes. We use industry-standard security measures including:

  • HTTPS encryption for all data transmission
  • Secure cloud infrastructure (Google Cloud Platform)
  • Regular security audits

Installation & Setup​

How do I install Pawfect-Fit?​

  1. Visit the Shopify App Store and search for "Pawfect-Fit"
  2. Click "Add app" and approve the required permissions
  3. Follow the setup wizard to configure your preferences
  4. The try-on button will automatically appear on compatible product pages

Do I need any coding knowledge?​

No! Pawfect-Fit is designed to work out of the box with no coding required. Simply install and configure through our dashboard.

Can I customize the appearance?​

Yes, you can customize:

  • Button colors and text
  • Button placement
  • Loading messages
  • Generated image styling

Billing & Support​

How much does Pawfect-Fit cost?​

We offer three plans starting with a free Starter plan (50 generations/month). See our Pricing page for full details.

How do I get support?​

Contact us at support@saassy-saas.com for any questions or issues. We typically respond within 24 hours.

Can I get a refund?​

Please refer to your subscription terms in the Shopify App Store. For billing inquiries, contact our support team.

Still have questions? Contact us at support@saassy-saas.com